USPG are completely dedicated to your total satisfaction.
If you have any suggestions or comments please email us at bolas@uspg.org.uk

Our Contact details:

USPG: Anglicans in World Mission,
200 Great Dover Street,
London,
SE1 4YB,
United Kingdom

Phone:020 7378 5678
Fax: 020 7378 5650
Email:bolas@uspg.org.uk

Not registered for VAT

Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

Shipping and handling costs for all our FREE publications are free to all UK, Europe and World destinations.

For our items for sale, post and packing to UK destinations is free (unless otherwise indicated).

Please contact us at enquiries@uspg.org.uk for further details on shipping costs to Europe and World destinations.

Secure Ordering Guarantee

All payment information is collected via our secure server. Credit card details are encrypted to keep them safe from unauthorized parties. Our web servers are protected by state of the art firewall technology to prevent hackers from accessing customer and payment details.

Your payment details will be collected on a secure page that uses SSL encryption. You will be able to independently verify this for yourself by looking for the following items:

a) You will see that during the checkout process and particularly when prompted for your credit card details, the internet addresses for those pages begin with "https://" instead of "http://". The "s" is short for SECURE and is the standard abbreviation used on all secure websites.

If you need to reach us, please email us on enquiries@uspg.org.uk,
alternatively, you can call on 020 7378 5678 or fax us on 020 7378 5650

International callers tel. (44) 20 7378 5678 / fax: (44) 20 7378 5650

or write to us at:

USPG Shop
200 Great Dover Street
LONDON
SE1 4YB
United Kingdom

If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item.

By law, customers in the European Union also have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. This applies to all of our products.

To cancel your purchase within the seven-working-day cooling-off period, please e-mail us directly on enquiries@uspg.org.uk. Please package the relevant item(s) securely and send it to us so that we receive it within seven working days of the day after the date that the item was delivered to you.

For your protection, we recommend that you use a recorded-delivery service if the value of the return is more than 50 GBP.

Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error, or if the item is damaged or defective. If we do not receive the item back from you with the delivery slip, we may arrange for collection of the item from your residence at your cost.

As soon as we receive notice of your cancellation of this order, we will refund the relevant part of the purchase price for that item together with the item's normal postage charge - we cannot refund any priority, express or courier component of the postage charge.

For more information on your right to withdraw from your purchase within the seven working day cooling-off period, visit the Department of Trade and Industry's website at:

http://www.dti.gov.uk/ccp/topics1/guide/homeshop.htm#cooling